FAQS
Is Emboss Beauty Cruelty-Free?
Yes, all of our lashes are Cruelty-Free. Our lashes are created with synthetic blended fibers, no animal or human hairs are used in the creation of our lashes. No product is created by or tested on animals.
How many times can I reuse a pair of lashes?
Our lashes are reusable up to 20x. TIP: Make sure you remove the lash glue from the band after each use. Store the lashes back into our packaging to ensure they can remain in their shape & style. Every lash box is designed with magnetic closures to ensure your lashes are kept safe and dust free. Our packaging can also be reused to hold other beauty / lifestyle products!
Will wearing false lashes harm my natural eyelashes?
No! When false lashes are applied and removed correctly, there should be no damage to the natural eyelashes.
How do I remove my strip lashes?
With a water based makeup remover, use a very small amount on each corner of the eyelash and lightly pull to remove the false lash. It should not feel painful or difficult to remove. Remember to store your lashes back into our packaging to retain shape & style!
How do I use the Pro Lash Bond & Seal?
Apply a light amount of the Pro Lash Bond to the base of your lashes, from underneath the lashes. A little goes a long way! Once the lash bond is applied, you are now able to apply the clusters to your lashes from underneath. When you complete your desired lash look, use the Seal to remove any sticky residue and to lock in the lashes. The Seal coats the lashes with protective layer, ensuring they can last up to 7 days!
How do I remove the Pro Lash Bond & Seal?
We are currently finalizing our Emboss Beauty remover, it will be available soon! But for now, we recommend an oil based eye makeup remover, or a makeup remover balm to soften and remove the Pro Lash Bond & Seal from your natural lashes! Remember when applying the lash bond to your lashes that a little goes a long way!
How are Emboss Beauty lashes made?
Our strip lashes and cluster lashes are both cruelty-free and made with synthetic fibres that mimic the look of natural eyelashes. Our cluster lashes are designed to be extremely lightweight and comfortable. They are glue bound together with non-toxic and hypoallergenic materials to create the thinnest and most comfortable lash band. Both our strip lashes and cluster lashes have been tested and designed for high quality performance. Our focus is to provide luxury quality lashes, that are affordable, convenient and comfortable.
ORDER FAQS
How long does it take to process my order?
Upon receiving your order confirmation email notification, we aim to get all orders processed and shipped within 24-48 hours, during business days.
What is a Pre-Order?
Pre-Order items are items that have not yet arrived to us, but can be purchased in advance for when they do. Once we have the items in stock, we will ship the Pre-Ordered items to you directly.
We provide an approximate shipping date for each Pre-Order item. We do our very best to ensure that your item is shipped within the range of dates provided.
Should you need to modify your Pre-Order, or if you have any questions regarding Pre-Orders, please email us at support@embossbeauty.com