We offer 100% Satisfaction Guarantee on all orders. If your order does not exceed your highest expectations, we will refund the amount for all unused, unopened merchandise from your order. Refund requests must be made within 21 days from the receipt of merchandise. Once the request is made and we receive the returned package, refunds typically take 2-5 business days to appear in your account. 

Please contact info@embossbeauty.com for any return or exchange inquires. Thank you!